Terms & Conditions
Our website address is: https://absolutetravel.com.au. Absolute Travel is a subsidiary of Absolute Travel Enterprises Pty Ltd t/as Ski Travel Company: ABN: 28 166 129 282
Any price displayed on this website is an estimate and should be seen as a guide only. Prices vary according to availability, group sizes, exchange rate fluctuations and other factor. Please contact us for an precise quote for your group based on exact requirement.
TRAVEL INSURANCE: We strongly recommend insurance for both international and domestic travel to cover against cancellation, personal liability and theft of your personal belongings (including ski/snowboard equipment). When booking please ask your Absolute Travel consultant for details. Please note that your insurance application form must be completed and paid in full by Absolute Travel in order for us to issue the policy. NB: Under the provisions of the Health Act, it is illegal to cover medical or hospital expenses in domestic insurance policies.
BOOKINGS & PAYMENT: From $150 up to 50% (unless specified differently) of tariff is payable as a non-refundable deposit within 7 days of making a booking. This will confirm your booking as per the written confirmation provided by your consultant and indicates your acceptance of obligation for amounts payable by you for the booking. Balance is due not less than 60 or 30 days prior to arrival date (non-refundable). The exact schedule is dependent on the supplier. GST is included in tariffs where applicable. Payment of deposit is your confirmation and acceptance of Booking Conditions.
QUOTES / RESERVATIONS: are subject to availability and actual pricing at the time of booking. Any verbal quote is an estimate only of the price, which will be subject to a written advice on confirmation of the reservation. Once Absolute Travel receives a deposit/payment your quote is officially confirmed. Please ensure that you have all the information regarding your property or product booked prior to making this payment. Please ask your Absolute Travel consultant for this information if necessary. Once bookings are confirmed Absolute Travel reserve the right to charge an amendment fee if there are changes made to your booking. Quotes for land content is valid for 7 days from the date you receive them. Availability is not guaranteed until the quote is converted into a booking and we have confirmation in writing from suppliers. Airfares quotes will not be guaranteed until we are holding confirmed seats.
LAST MINUTE RESERVATIONS: Reservations made 30-60 days prior to arrival must be paid in full within 7 days of booking. If not received, the booking will automatically be cancelled.
WEATHER CONDITIONS: Absolute Travel is not responsible for weather conditions (including snow coverage and surf conditions). If in the event that a resort or beach should close prior to a departure date, we will offer an alternative (subject to availability). If you do not travel, some components may be refundable.
CANCELLATIONS & REFUNDS: Refunds are at the discretion of individual suppliers of each component. Should any component herein offer a refund, Absolute Travel reserves the right to retain a 20% cancellation fee on the full tariff under all circumstances. Cancellation outside of 60 days before departure can incur a 50% of the total booking amount. Once full payment is received, it is at the discretion of the supplier and there will be a minimum 20% cancellation fee levied by Absolute Travel. Cancellation within 30 days of departure will incur a charge of 100% of the booking total. We will always try to negotiate on your behalf but can never promise anything.
INSURANCE: We strongly recommend insurance for both international and domestic travel to cover against cancellation, personal liability and theft of your personal belongings (including ski/snowboard equipment). When booking please ask your Absolute Travel consultant for details. Please note that your insurance application form must be completed and paid in full by Absolute Travel in order for us to issue the policy. NB: Under the provisions of the Health Act, it is illegal to cover medical or hospital expenses in domestic insurance policies.
BONDS: Bonds are collectable on apartment bookings by the supplier upon arrival. Bonds are usually payable by credit card imprint or cash. Please check with your consultant as properties differ in their payment requirements. Any damage will be charged against the credit card or cash being held as a bond.
RESPONSIBILITY CLAUSE: When organising your reservation, Absolute Travel is acting as a reservation agent. We always do our best to ensure all your requirements are met. The standards of accommodation and other services contained by Absolute Travel are based on various factors ? these are generally accepted as being indicative of a certain class or suitability for purpose of the accommodation/service. Descriptions herein of the accommodation houses and services are compiled from information provided by the properties/suppliers themselves. Absolute Travel does not accept any liability of whatever nature for the acts, omissions, or default (whether negligent or otherwise) of those properties/suppliers providing services in connection with your reservation pursuant to a contract between them and yourselves and over whom we have no direct and exclusive control. Absolute Travel, its respective servants, agents and employees shall not be liable for any death, injury, damage, loss, property (including baggage), additional expenses, accident, delay or irregularity, whether in property, person or otherwise resulting directly or indirectly from delay, changes in accommodation, breakdown in equipment or vehicles, weather, strike, sickness, theft, cancellation of or changes in itinerary, or other causes beyond their control. Likewise the above listed shall not be liable for any injury, damage, loss, additional expenses, accident, delay or irregularity, whether to property, person or otherwise arising in connection with any accommodation, vehicle, transport or other services. The right is also reserved by Absolute Travel to alter the price, cancel or withdraw any property, component, service or tour. All fares are subject to change and acceptance of all documents confirms your agreement to these conditions.
PASSPORTS & VISAS: A valid passport (with a validity of at least 6 months after return date) is required for all persons departing from Australia, and for non-Australians a valid Australian re-entry visa to return. Australian passport holders require an entry visa for countries (including EEC and USA for stays longer than 90 days). Non-Australian passport holders must check on their own individual visa requirements. It is the responsibility of any traveller who has a recorded police conviction (regardless of how minor) to check with the consulate of the country they are travelling to, whether they require a visa. Absolute Travel can assist you in obtaining the necessary documentation; however, it is the passenger’s sole responsibility to ensure they are in possession of the necessary documentation and in compliance of current government and transportation companies’ regulations. Check www.smarttraveller.gov.au for the latest visa requirements.
CURRENCY EXCHANGE: Tour costs are expressed in Australian dollars. All quotes based on an international currency are subject to review and change according to exchange rate fluctuations. Prior to making a payment you must contact Absolute Travel to confirm any fluctuation and revised payment amount. If payment is made without contact you may be subject to a surcharge to cover your fluctuation. Airlines charges accordingly to the fare and taxes in force on the day of ticketing.
AIRFARES: Flights cost subject to availability in the class of reservation. Airport taxes and fuel surcharges are included. Please note that taxes and fuel surcharges may vary slightly upon ticketing. You will be notified of the total taxes payable upon final payment of your holiday. At time of booking your flights, please provide Absolute Travel with the correct spelling of your names as they appear on your passport. Name changes cannot be made after booking your flights, and incorrect names of your flight tickets may result in you being refused boarding at flight check-in.